How to get to Kuala Lumpur from Penang

What about

It is hard not to fall in love with the capital of Malaysia: one of the youngest capitals of Southeast Asia wins hearts with its bold youthful and cosmopolitan character. The rich colonial heritage coexists in harmony with state-of-the art skyscrapers, lush parks are a welcome oasis of tranquillity to escape to after the world-class shopping marathons, and ethnic dishes of Chinese, Indian, Muslim and Western cuisine make your mouth water. The Petronas Towers, the highest twin towers in the world, rise proudly in the heart of the capital, commanding views over the modern bustling city.

How to get from Penang to Kuala Lumpur

Depending on the means of transport, the main starting point for your travel from Penang to Kuala Lumpur may be the town of Butterworth on the mainland part of Penang state or any of the two bus stations on the island. The both bus stations on Penang and the railway station in Butterworth are easily reachable from Georgetown.

From Penang to Kuala Lumpur by train

Trains from Penang to Kuala Lumpur depart from Butterworth train station. To get there from the island, take a ferry. It plies its route on a daily bases from 5.30am till 11.30pm and takes sheer 15 minutes to whisk you to the mainland. From the ferry pier it is a matter of a couple of minutes walk to the train station with the route clearly marked. You can also take a free shuttle van from the ferry terminal to the train station.

The new train station which has replaced the old one closed back in 2011, is not big. It is fully air-conditioned but there is actually nothing more there except for ticket counters, waiting halls and toilets. No food court and no souvenir stalls either.

There are three morning trains leaving for Kuala Lumpur. 5am (#9231) and 7am (#9211) trains are high-speed trains covering the distance between Penang and the Malaysian capital in about four hours. Tickets cost from MYR59 to MYR79 depending on the class of the car. The first train (#9231) is the fastest one and can bring you to Kuala Lumpur by 8.35am, but note that to get to the train station by the time of its departure you will need to take a taxi/a bus from the island as the ferry does not operate at that early hour.

There is also train #1 leaving at 8am. It is a tad slower and takes 5¼ hours to get to its destination, but the lower price of the tickets (MYR34) compensates this drawback.

Afternoon and evening trains #9233 (3pm), #9209 (5.45pm) and #9215 (7pm) arrive to Kuala Lumpur in the evening. If you are planning to use these ones, be sure to book your accommodation in Kuala Lumpur in advance as it may prove next to impossible to get a room to your liking at night.

Note that #9215 train operates only from Friday to Sunday; all the other trains are daily trains.

In Kuala Lumpur, trains arrive to Kuala Lumpur Sentral, which is also a real architectural delight. A large-scale intermodal transport hub, Kuala Lumpur Sentral is the point of origin of many intercity routes all over Malaysia and Singapore, as well as KLIA Ekspress and KLIA Transit high-speed airport trains. KL Monorail Sentral Station is easily reachable via overhead bridge from KL Sentral.

From Penang to Kuala Lumpur by bus

With an endless list of bus departures from Penang to Kuala Lumpur you are never short of choice. Buses depart every 15-45 minutes and take from four to five hours to reach Kuala Lumpur depending on the bus station you are heading to.

If you are going to take a bus from Penang to Kuala Lumpur, you have three basic options.

Option #1 is to hop onto a bus at the main bus terminal on Penang Island in Sungai Nibong (MYR38-MYR39). Located some 10 km from the old city area of Georgetown, it is reachable both by taxi (MYR30) and numerous city buses (MYR2). The trip to the bus terminal from Georgetown normally takes about 20 minutes but is dependent on traffic – leave Georgetown at least one hour prior to your departure. The most useful city bus route from Georgetown to the bus terminal is 401.

Option #2 Some bus companies use the other Penang Island bus terminal, Komtar, which is much handier if you stay in Georgetown as no long taxi ride is required to get there. All of the buses leaving from Komtar then pass through Sungai Nibong terminal before leaving the island over the bridge. If you wish to start your journey to Kuala Lumpur at Komtar bus terminal, look for Economy Express, Super Nice Express, Yakin BG Express or KPB Express buses. Tickets cost MYR41 which is a bit more than in case of Sungai Nibong bus terminal, but you do not need to spend any extra ringgit on a taxi or a city bus ride. There are fewer departures from Komtar than from Sungai Nibong, and if you are in a hurry to leave the island you may want to check departures from Sungai Nibong or Butterworth bus terminals instead.

Option #3 is to take a ferry from Weld Quay in Geprgetown to Butterworth and choose any of the buses, e.g. *KKKL Express operating from the temporary bus terminal connected to the ferry pier by a walkway. Tickets are sold at a similar price as in case with all the other departures from the island (MYR38-MYR40).

Tip: Billion Stars Express, Seasons Express, Super Nice Express and KPB Express all offer VIP buses with only three seats per row instead of usual four what actually guarantees a more comfortable ride.

Note: There are no toilets on board the buses plying the route between Penang and Kuala Lumpur. All buses, though, make one or two bathroom stops en route which helps survive this 4+ hour journey.

In Kuala Lumpur, buses from Penang call to the southern TBS; to the northern Hentian Duta terminal, to KL Sentral and to centrally located Pudu Raya. The latter is the closest drop-off point to Bukit Bintang/Tengkat Tong Shin area, both teeming with accommodation of all varieties and especially those geared towards travellers on a budget.

Activities

With an endless list of museums, churches, mosques and temples, historical buildings, shopping opportunities and natural attractions in and around the Malaysian capital, the time spent in Kuala Lumpur is never enough. You can make your visit as diverse and busy as you wish but by all means try to find some time for a very special experience which visiting of any of the following places can enrich you with:

  1. Petronas Twin Towers are easily a whole-day destination. From getting up to the Skybridge on the 41st-42nd level and to meditating to the intricate dance of the fountains at the foot of the towers after dark, you will hardly find a moment for boredom.

  2. Menara Kuala Lumpur may seem just a humble relative of its more famous counterparts elsewhere but it definitely offers the best view of the city with Petronas Twin Towers right in front of you. The revolving restaurant is a great place for an elegant lunch or diner, too.

  3. Kuala Lumpur boasts many green areas and zoos, but Kuala Lumpur Bird Park located in the scenic Lake Gardens is an absolute stunner, especially if travelling with your little ones in tow. The natural aviary with freely flying birds transports you right in the heart of a rain forest.

  4. Batu Caves with the iconic image of Lord Murugan look cheerful and colourful from outside with all those Hundu deities meeting visitors at the entrance gates just at the foot of the stairs, but the system of million-years caverns at the top does impress even more.

  5. Central Market is every shopping lover’s start destination which combines food venues, shops, entertainment programs all under the same roof of an amazing art deco masterpiece. Central Market gives you a real taste of KL shopping which goes far beyond the exquisite boutiques of Suria KLCC next to Petronas towers.

Your onward travel from Kuala Lumpur

Venturing further south from Kuala Lumpur, popular destinations which can be reached overland from the Malaysian capital, include Melaka, Muar, Batu Pahat and Singapore.

Penang to Kuala Lumpur @ train, bus, flight Sep 26, 2017

93 trips (THB 236 — 5,530)

From Butterworth to Kuala Lumpur by train

#9201
KTM
04:45
Butterworth, Penang
08:50
Kuala Lumpur Sentral
4h 5m
Instant
฿ 624
× 2 = ฿ 1,248
 
#9211
KTM
06:10
Butterworth, Penang
10:30
Kuala Lumpur Sentral
4h 20m
Instant
฿ 466
× 2 = ฿ 932
 
#9113
KTM
07:33
Butterworth, Penang
11:53
Kuala Lumpur Sentral
4h 20m
Instant
฿ 466
× 2 = ฿ 932
 
#9203
KTM
13:30
Butterworth, Penang
17:35
Kuala Lumpur Sentral
4h 5m
Instant
฿ 624
× 2 = ฿ 1,248
 
#9215
KTM
16:05
Butterworth, Penang
20:25
Kuala Lumpur Sentral
4h 20m
Instant
฿ 466
× 2 = ฿ 932
 

From Butterworth to Kuala Lumpur by bus

00:40
Butterworth, Penang
05:35
KL Sentral, Kuala Lumpur
4h 55m
Instant
฿ 284
× 2 = ฿ 568
 
00:40
Butterworth, Penang
05:45
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 276
× 2 = ฿ 552
 
07:30
Butterworth, Penang
12:25
KL Sentral, Kuala Lumpur
4h 55m
Instant
฿ 284
× 2 = ฿ 568
 
07:30
Butterworth, Penang
12:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
07:30
Butterworth, Penang
12:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 276
× 2 = ฿ 552
 
08:00
Butterworth, Penang
13:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
09:00
Butterworth, Penang
14:20
KLIA2, Kuala Lumpur
5h 20m
Instant
฿ 442
× 2 = ฿ 884
 
09:00
Butterworth, Penang
14:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
09:00
Butterworth, Penang
14:20
KLIA, Kuala Lumpur
5h 20m
Instant
฿ 442
× 2 = ฿ 884
 
09:15
Butterworth, Penang
14:10
KL Sentral, Kuala Lumpur
4h 55m
Instant
฿ 284
× 2 = ฿ 568
 
09:15
Butterworth, Penang
14:20
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 276
× 2 = ฿ 552
 
09:30
Butterworth, Penang
14:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 272
× 2 = ฿ 544
 
09:45
Butterworth, Penang
14:50
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
10:00
Butterworth, Penang
15:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 272
× 2 = ฿ 544
 
10:00
Butterworth, Penang
15:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
10:30
Butterworth, Penang
15:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
10:30
Butterworth, Penang
15:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
11:00
Butterworth, Penang
16:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 272
× 2 = ฿ 544
 
11:30
Butterworth, Penang
16:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
12:15
Butterworth, Penang
17:20
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 272
× 2 = ฿ 544
 
12:15
Butterworth, Penang
17:20
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 276
× 2 = ฿ 552
 
12:15
Butterworth, Penang
17:20
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
13:30
Butterworth, Penang
18:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 276
× 2 = ฿ 552
 
14:00
Butterworth, Penang
19:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
14:30
Butterworth, Penang
19:50
KLIA, Kuala Lumpur
5h 20m
Instant
฿ 442
× 2 = ฿ 884
 
14:30
Butterworth, Penang
19:50
KLIA2, Kuala Lumpur
5h 20m
Instant
฿ 442
× 2 = ฿ 884
 
15:00
Butterworth, Penang
20:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
15:30
Butterworth, Penang
20:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 276
× 2 = ฿ 552
 
15:30
Butterworth, Penang
20:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
15:30
Butterworth, Penang
20:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 272
× 2 = ฿ 544
 
15:30
Butterworth, Penang
20:25
KL Sentral, Kuala Lumpur
4h 55m
Instant
฿ 284
× 2 = ฿ 568
 
16:00
Butterworth, Penang
21:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
16:45
Butterworth, Penang
21:50
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
17:45
Butterworth, Penang
22:50
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
18:00
Butterworth, Penang
23:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 272
× 2 = ฿ 544
 
19:00
Butterworth, Penang
00:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
19:45
Butterworth, Penang
00:50
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
20:30
Butterworth, Penang
01:30
Terminal Bersepadu Selatan, Kuala Lumpur
5h
Instant
฿ 276
× 2 = ฿ 552
 
20:30
Butterworth, Penang
01:50
KLIA, Kuala Lumpur
5h 20m
Instant
฿ 442
× 2 = ฿ 884
 
20:30
Butterworth, Penang
01:50
KLIA2, Kuala Lumpur
5h 20m
Instant
฿ 442
× 2 = ฿ 884
 
21:00
Butterworth, Penang
02:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
22:00
Butterworth, Penang
03:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 272
× 2 = ฿ 544
 
22:00
Butterworth, Penang
03:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
23:00
Butterworth, Penang
04:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 272
× 2 = ฿ 544
 
23:00
Butterworth, Penang
04:05
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
23:30
Butterworth, Penang
04:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 272
× 2 = ฿ 544
 
23:30
Butterworth, Penang
04:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
23:55
Butterworth, Penang
05:00
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 272
× 2 = ฿ 544
 
23:55
Butterworth, Penang
05:00
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
23:58
Butterworth, Penang
05:03
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
23:59
Butterworth, Penang
05:04
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 272
× 2 = ฿ 544
 
23:59
Butterworth, Penang
05:04
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 

From Komtar, Penang to Kuala Lumpur by bus

00:00
Komtar, Penang
05:10
Terminal Bersepadu Selatan, Kuala Lumpur
5h 10m
Instant
฿ 395
× 2 = ฿ 790
 
00:00
Komtar, Penang
05:05
KL Sentral, Kuala Lumpur
5h 5m
Instant
฿ 395
× 2 = ฿ 790
 
00:01
Komtar, Penang
05:06
KL Sentral, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
00:01
Komtar, Penang
05:31
Terminal Bersepadu Selatan, Kuala Lumpur
5h 30m
Instant
฿ 236
× 2 = ฿ 472
 
00:01
Komtar, Penang
05:11
Terminal Bersepadu Selatan, Kuala Lumpur
5h 10m
Instant
฿ 300
× 2 = ฿ 600
 
00:15
Komtar, Penang
05:20
KL Sentral, Kuala Lumpur
5h 5m
Instant
฿ 252
× 2 = ฿ 504
 
00:15
Komtar, Penang
05:25
Terminal Bersepadu Selatan, Kuala Lumpur
5h 10m
Instant
฿ 252
× 2 = ฿ 504
 
06:30
Komtar, Penang
11:35
KL Sentral, Kuala Lumpur
5h 5m
Instant
฿ 252
× 2 = ฿ 504
 
06:30
Komtar, Penang
11:40
Terminal Bersepadu Selatan, Kuala Lumpur
5h 10m
Instant
฿ 252
× 2 = ฿ 504
 
07:15
Komtar, Penang
12:20
KL Sentral, Kuala Lumpur
5h 5m
Instant
฿ 252
× 2 = ฿ 504
 
07:15
Komtar, Penang
12:25
Terminal Bersepadu Selatan, Kuala Lumpur
5h 10m
Instant
฿ 252
× 2 = ฿ 504
 
08:15
Komtar, Penang
13:20
KL Sentral, Kuala Lumpur
5h 5m
Instant
฿ 252
× 2 = ฿ 504
 
08:15
Komtar, Penang
13:25
Terminal Bersepadu Selatan, Kuala Lumpur
5h 10m
Instant
฿ 252
× 2 = ฿ 504
 
09:15
Komtar, Penang
14:20
KL Sentral, Kuala Lumpur
5h 5m
Instant
฿ 252
× 2 = ฿ 504
 
09:15
Komtar, Penang
14:25
Terminal Bersepadu Selatan, Kuala Lumpur
5h 10m
Instant
฿ 252
× 2 = ฿ 504
 
10:45
Komtar, Penang
15:50
KL Sentral, Kuala Lumpur
5h 5m
Instant
฿ 252
× 2 = ฿ 504
 
10:45
Komtar, Penang
16:30
Terminal Bersepadu Selatan, Kuala Lumpur
5h 45m
Instant
฿ 237
× 2 = ฿ 474
 
10:45
Komtar, Penang
15:55
Terminal Bersepadu Selatan, Kuala Lumpur
5h 10m
Instant
฿ 252
× 2 = ฿ 504
 
11:45
Komtar, Penang
16:50
KL Sentral, Kuala Lumpur
5h 5m
Instant
฿ 252
× 2 = ฿ 504
 
11:45
Komtar, Penang
16:55
Terminal Bersepadu Selatan, Kuala Lumpur
5h 10m
Instant
฿ 252
× 2 = ฿ 504
 
12:45
Komtar, Penang
17:50
KL Sentral, Kuala Lumpur
5h 5m
Instant
฿ 252
× 2 = ฿ 504
 
12:45
Komtar, Penang
17:55
Terminal Bersepadu Selatan, Kuala Lumpur
5h 10m
Instant
฿ 252
× 2 = ฿ 504
 
21:16
Komtar, Penang
02:21
KL Sentral, Kuala Lumpur
5h 5m
Instant
฿ 252
× 2 = ฿ 504
 
21:16
Komtar, Penang
02:26
Terminal Bersepadu Selatan, Kuala Lumpur
5h 10m
Instant
฿ 252
× 2 = ฿ 504
 

From Penang International Airport to Kuala Lumpur by flight

06:10
Penang International Airport
07:10
Kuala Lumpur Airport
1h
Instant
฿ 5,530
× 2 = ฿ 11,060
 
07:30
Penang International Airport
08:30
Kuala Lumpur Airport
1h
Instant
฿ 5,530
× 2 = ฿ 11,060
 
10:00
Penang International Airport
11:00
Kuala Lumpur Airport
1h
Instant
฿ 5,530
× 2 = ฿ 11,060
 
17:50
Penang International Airport
18:55
Kuala Lumpur Airport
1h 5m
Instant
฿ 5,530
× 2 = ฿ 11,060
 
20:55
Penang International Airport
21:50
Kuala Lumpur Airport
55m
Instant
฿ 5,530
× 2 = ฿ 11,060
 

From Penang International Airport to Selangor by flight

21:50
Penang International Airport
22:50
Sultan Abdul Aziz Shah, Selangor
1h
Instant
฿ 1,843
× 2 = ฿ 3,686
 

From Sungai Nibong, Penang to Kuala Lumpur by bus

00:01
Sungai Nibong, Penang
05:31
Terminal Bersepadu Selatan, Kuala Lumpur
5h 30m
Instant
฿ 300
× 2 = ฿ 600
 
00:30
Sungai Nibong, Penang
05:25
KL Sentral, Kuala Lumpur
4h 55m
Instant
฿ 300
× 2 = ฿ 600
 
00:30
Sungai Nibong, Penang
05:25
KL Sentral, Kuala Lumpur
4h 55m
Instant
฿ 395
× 2 = ฿ 790
 
00:30
Sungai Nibong, Penang
05:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 300
× 2 = ฿ 600
 
00:30
Sungai Nibong, Penang
05:35
Terminal Bersepadu Selatan, Kuala Lumpur
5h 5m
Instant
฿ 395
× 2 = ฿ 790
 
00:31
Sungai Nibong, Penang
05:31
Terminal Bersepadu Selatan, Kuala Lumpur
5h
Instant
฿ 236
× 2 = ฿ 472
 

Passenger reviews out of total 1,420 passengers traveled with us on this route

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that though we are closely monitoring services, we are still an agency marketplace - meaning we focus on ticketing service and route availability / coverage rather than on factual seat recline angle you got today ^_^

★★★★☆ Sep 13, 2017 (train #9203 ETS Platinum, KTM)
★★★★★ Sep 3, 2017 (train #9203 ETS Platinum, KTM) :
Enjoyable journey! Fast train and comfort travel all the way from Butterworth to Kuala Lumpur!
★★☆☆☆ Aug 21, 2017 (train #9203 ETS Platinum, KTM) :
Train was about 1 Hour 30 minutes late leaving Butterworth and then took an extra 30 on the trip to KL. we were therefore over 2 hours late into KL. we were catching a plane to Australia and fortunately I had allowed enough time to just cover this delay. However, I will not be able use this service again as I cannot afford to have this sort of delay again, if it was another 30 minutes later I would have missed our plane to Australia. Also the fact that we were not advised of the expected time of arrival into KL Sentral caused a lot of worry as we really thought we were going to miss our plane. I would also like to thank the conductor who looked after us at Butterworth providing me with a chair and allowing us to board first, I have a bad leg.
★★☆☆☆ Aug 19, 2017 (train #9203 ETS Platinum, KTM) :
Delayed one hour, made too many stops i almost missed my flight
★★★☆☆ Aug 15, 2017 (train #9203 ETS Platinum, KTM) :
Why do they have the aircon temperature so cold even the locals have warm clothes on??? We had to open the suitcases and get a jersey out..
★★★★★ Aug 6, 2017 (train #9203 ETS Platinum, KTM) :
The trip was comfortable and on time.
★★★★☆ Jul 18, 2017 (train #9113 ETS Gold, KTM)
★★★★★ Jul 12, 2017 (train #9203 ETS Platinum, KTM) :
Great trip, easy to book and smooth ride
★★★★☆ Jun 17, 2017 (train #9203 ETS Platinum, KTM) :
Train delivered as promised. On time, comfortable and clean. Station and on-board staff good. Would do it again.
★★★☆☆ Jun 10, 2017 (train #9203 ETS Platinum, KTM)
★★★★☆ Jun 3, 2017 (train #9203 ETS Platinum, KTM) :
Great
★★★★★ May 11, 2017 (train #9203 ETS Platinum, KTM)
★★★★★ Apr 29, 2017 (train #9113 ETS Gold, KTM) :
Fast, cleean and comfortable modern train. Easy to book through 12go and I'd highly recommend this if you're travelling from Penang/Butterworth to KL>
★★★★☆ Apr 22, 2017 (train #9203 ETS Platinum, KTM) :
No escalator at Butterworth made it difficult to get our suitcases up and down at the station. The trip is ok.
★★★★★ Apr 19, 2017 (train #9203 ETS Platinum, KTM) :
Straight forward and easy to use
★★★★☆ Apr 13, 2017 (train #9215 ETS Gold, KTM) :
Excellent experience. Train was modern and clean, left exactly on time, and service was smooth all the way to KL Sentral. As others have mentioned, A/C is strong, so bring an extra layer of clothing. Food in the board bistro is less than spectacular (basically microwaved Malaysian TV dinners), but it's cheap and vegetarian options are available. There were several TVs showing a movie, but it seemed to jump around randomly and restart itself, so don't rely on that for entertainment. Luckily, the train has an AC plug under every seat, so you can recharge your personal devices (does require a Malaysian plug or adapter, however). However, I didn't have an adapter so I couldn't verify if the plugs actually worked. For the same price as an Air Asia flight, but without necessitating a long Uber ride to and from the airport, or having to wait in a long line for the security check, this is a great way to travel.
★★★★★ Apr 11, 2017 (train #9113 ETS Gold, KTM)
★★★★☆ Apr 5, 2017 (train #9113 ETS Gold, KTM)
★★☆☆☆ Mar 27, 2017 (train #9237 ETS Gold, KTM) :
Poor seats. No window! Claustrophobic for a 4 hour journey. V poor almost non existent services at rail halt!
★★★★★ Mar 26, 2017 (avia Economy, AirAsia) :
Service on Air Asia was excellent. The taxi service was appalling. The driver was rude and refused to drop us to our home... Instead dropping us at a nearby service station...
★★★★☆ Mar 24, 2017 (train #9113 ETS Gold, KTM) :
Better ride since we were facing forwards and had a window.
★★★★★ Mar 10, 2017 (train #9203 ETS Platinum, KTM)
★★★★☆ Mar 2, 2017 (train #9215 ETS Gold, KTM) :
Everything was good, except that we felt cold on the train, and people were putting on extra layers. Perhaps the air conditioning could be set to a higher temperature?
★★★★☆ Mar 1, 2017 (train #9203 ETS Platinum, KTM) :
Train was modern, clean and comfortable. It was exactly on time and had hot food and drinks on board
★★★★☆ Feb 28, 2017 (train #9203 ETS Platinum, KTM) :
The Butterworth station wasn't particularly comfortable. But the actual train trip was smooth, on time and we got some coplimentary snack as well.
★★★★★ Feb 21, 2017 (train #9211 ETS Gold, KTM) :
This was a fantastic trip! The train left and arrived bang on time, with the platforms clearly signed and helpful staff. The train was comfortable and clean, with reliable anouncements about which station was next. Thanks!
★★☆☆☆ Feb 2, 2017 (bus VIP, Billion Stars Express) :
Pros: We arrived in one piece. The cons: Bus left 90 minutes late. No toilet on board left everyone guessing if they could sip their beverage. Alas we did make a stop halfway through the 4.5 hour journey and by quick I mean the driver was back on board ready to go in five minutes ready to roll. One person was still missing and I thought he was gonna leave her behind. Luckily she had family on board begging him not to go and calling her. A solo traveler would not be so lucky. It rained much of the way. Water leaked in through the windows and roof a bit. My sleeve got wet. The driver must have needed some help to stay awake. He made a couple other quick breaks to get some things, which is totally understandable. What I didn't like was him smoking behind the wheel. The bus was simply adequate for getting us from Penang to KL. It was not the VIP experience other than the seat was large enough. The Wi-Fi had limits, the USB charging port was broken, so that sucked. All in all, I have seen enough of Malasia highways in two trips (one by bus, one from an uber driver who offered us a ride at a bus station) to not want to experience them. While the pavement and lighting is good, the amount of congestion is too high, drivers love to tailgate, speed, drive recklessly, which is probably why there were so many collisions on the road. Next time I will take the train. If only they had more frequent train service in Malaysia. Book way ahead to avoid them selling out and being stuck with the scrappy bus.
★★★★☆ Jan 25, 2017 (train #9233 ETS Gold, KTM)
★★★★★ Jan 16, 2017 (train #9233 ETS Gold, KTM) :
It was a nice, easy, and very on-time train ride!
★★★★☆ Jan 1, 2017 (train #9233 ETS Gold, KTM) :
Nice train, but a bit too cold
★★★★☆ Dec 21, 2016 (train #9231 ETS Platinum, KTM) :
Relaxing and comfortable trip.
★★★★☆ Dec 19, 2016 (train #9201 ETS Gold, KTM) :
Seats 1A/1B no view and not much leg room. A little uncomfortable. Cafe bar disappointing. Staff on train very good. Bathrooms ok. Train journey itself was good.
★★★★☆ Dec 17, 2016 (train #9233 ETS Gold, KTM)
★★★★★ Dec 6, 2016 (train #9235 ETS Gold, KTM) :
Efficient and fast service. Thank you
★★★☆☆ Dec 4, 2016 (train #9233 ETS Gold, KTM) :
Booking service was great with no complaints but seats allocated were the worst possible. I had coach A 2C Isle seat with a view of the baggage rack and no window to be seen and no leg room. I came as a tourist to see the countryside! Don't book seats in rows 1-3 they are crap
★★★★★ Nov 27, 2016 (train #9231 ETS Platinum, KTM) :
Very comfortable and fast. A little cold onboard, though. Maybe turn the A/C up a notch?
★★★☆☆ Nov 7, 2016 (train #9233 ETS Gold, KTM) :
Booking through 12go Asia was a breeze. Quick, accurate and easy. All was fine for the first two and a half hours at 140km/h +, then we just stopped. Two hours late into KL - a big disappointment. Also don't sit in seats 1A or B, or 2C or D if you want to look out the window or move your feet. Also, half of each carriage does the trip facing backwards which may disappoint some people.
★★★★★ Oct 23, 2016 (train #9247 ETS Platinum, KTM) :
Colin ( UK) Only complaint was difficulty carrying heavy bags up steps from butterworth ferry to station . Very tiring as no elevator . Train was very comfortable and new but Airconditioning was a bit too cold .a small free snack was given out on the train and greatly appreciated . Easy to book on line and train ran on time . I would definately recommend travelling this way instead of flying or bus because you see so much more . I would recommend this service to anyone
★★★★☆ Oct 4, 2016 (train #9201 ETS Gold, KTM) :
Nice train , clean, but had a seat with no window ... Also very little information about train services and also station .... Like no shop open at train station to get water and or snacks.... Outran has meals, but no soft drink or snacks like chips ....
★★★★☆ Oct 3, 2016 (train #9233 ETS Gold, KTM) :
Train was punctual, clean and not too crowded. Sat in good seats, but train was too cold...
★★★★☆ Sep 30, 2016 (train #9233 ETS Gold, KTM) :
Air conditioning too cold. Otherwise very good.
★★★★★ Sep 12, 2016 (train #9233 ETS Gold, KTM) :
Extremely efficient,friendly and a great way to see Malaysia
★★★★★ Sep 1, 2016 (train #9201 ETS Gold, KTM) :
Penang to KL - No issues, everything worked as planned. Clean, new train, on time, A/C was strong so bring a blanket.
★★★★☆ Aug 29, 2016 (train #9233 ETS Gold, KTM) :
Train from Butterworth to KL Sentral was comfortable and fast. Air-con was a bit fierce but better than too hot. I'm glad I took my own food as the buffet car was very limited. Agree with other comments that it would be nice if 12goasia let you specify seat choices as this journey was OK but others I was sat in 2D or 3D which had no window, so I just switched seat when I could.
★★★★☆ Aug 22, 2016 (train #9233 ETS Gold, KTM)
★★★☆☆ Aug 21, 2016 (train #9215 ETS Gold, KTM) :
As traveller we need plug in power for charging inside the train
★★★★☆ Aug 15, 2016 (train #9233 ETS Gold, KTM) :
Train was clean and on time, the only drawback was the air conditioning was turned up too high.
★★★★★ Aug 4, 2016 (train #9201 ETS Gold, KTM) :
Easily booked, air con was a relief, train from butter worth to KL on time, and they even showed a couple of fairly recent films
★★★★★ Aug 4, 2016 (train #9201 ETS Gold, KTM) :
Aircon was way too high
★★★★★ Aug 2, 2016 (train #9233 ETS Gold, KTM) :
ETS train left exactly on time and arrived on time too, very clean and comfortable train. Coffee from buffet car comes already sweetened which is a bit annoying for people who don't take sugar. 12goasia service very good but would be great if you could state a seat preference.
★★★★★ Jul 2, 2016 (train #9233 ETS Gold, KTM) :
Comfortable trip
★★★★★ Jun 12, 2016 (train #9233 ETS Gold, KTM) :
It was a very punctual and comfortable trip. I feel it could have been slightly improved if 12go allowed passengers to choose which seats (or state a preference). The train was very cold too.
★★☆☆☆ May 9, 2016 (bus VIP, Konsortium Bas Ekspres) :
This company does not offer a route from Komtar to KL. We showed up to the bus company counter in KL (which is an incredibly difficult bus station to navigate and the info stations were all closed) and the company said the route is not run and there's a fee to take a van from Komtar to the main bus station, but the van had already left at 9:30am. Thankfully the attendant called her boss and they were able to get us on a bus to the main bus station and our bus we had booked waited for us. If it wasn't for that, this would have gotten 1 star instead of 2. It was ncredibly stressful, unorganized, and full of incomplete or false information. The ride itself was fine, only one stop for toilet- there was wifi but the password was never given to us or posted anywhere. Someone was also in our seats when we got on the bus, so it didn't seem well monitored.
12Go response:

We thank you and and appreciate your review and comment about the service. On behalf of 12go.asia, we apologize having a dissatisfaction with the transport service. Rest assured that your concern will be passed on to the bus company management and we’re positive that investigation will be done and improvement will be soon implemented.

Once again, our apology for all the inconvenience and we hope you still consider 12go@asia service in your future trips!

★★★★☆ Apr 19, 2016 (train #1 Class II AC, KTM) :
The booking process with 12goasia was fine - no problems at all. The 'slow train' from Butterworth to Kuala Lumpur was comfortable (I was in 2a/c), quiet and smooth. I had a backwards facing seat. The train got into KL an hour late, and the wifi on the train was not working. Otherwise, it was a good trip.
★★★★☆ Jan 30, 2016 (bus VIP, Billion Stars Express) :
The seats were comfy but I did not like that the bus driver smoked. Even if the window was open, it was disturbing. Also, there should be toilets in a five hour bus ride. The bus driver was very kind and did stop for us.
★★★★★ Jan 23, 2016 (bus VIP, Billion Stars Express) :
Bit bumpy ride, as we were sitting on the back seat..... but only when going over changes in the road. Otherwise OK, had a comfort stop halfway which was very welcome.

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